Account Manager / Customer Success
RegTech / Compliance Solutions
Location: London (Hybrid)
Salary: £100,000 – £120,000 + Bonus
Client Coverage: UK & EMEA
We’re partnered with a high-growth RegTech firm to find an experienced Account Manager / Customer Success professional to join their London team.
If you’re passionate about building strong client relationships, driving adoption, and helping financial institutions get the most value from cutting-edge technology, this role could be a great fit.
What you’ll be doing
RegTech / Compliance Solutions
Location: London (Hybrid)
Salary: £100,000 – £120,000 + Bonus
Client Coverage: UK & EMEA
We’re partnered with a high-growth RegTech firm to find an experienced Account Manager / Customer Success professional to join their London team.
If you’re passionate about building strong client relationships, driving adoption, and helping financial institutions get the most value from cutting-edge technology, this role could be a great fit.
What you’ll be doing
- Act as the primary point of contact for a portfolio of financial services clients.
- Drive customer engagement and product adoption, ensuring clients achieve their compliance and surveillance objectives.
- Renewals and growth – work closely with clients to identify opportunities for upsell and expansion.
- Partner with internal teams (Product, Sales, Support) to deliver an exceptional customer experience.
- 8+ years’ experience in Customer Success, Account Management, or Relationship Management, ideally within RegTech, FinTech, or compliance tech.
- Experience working with banks, asset managers, or trading firms.
- Strong stakeholder management skills – you’re comfortable with senior-level conversations.
- Proactive, commercially minded, and passionate about delivering client value.
- Join a market-leading RegTech scale-up making a real impact on financial compliance.
- Work in a collaborative, high-performing team with plenty of autonomy.
