Attracting, Engaging, and Retaining Top Talent in the Fintech Industry

The financial technology (fintech) industry is evolving at a rapid pace, driven by innovation and the need for automated, globally connected, and frictionless services. To stay ahead, companies must not only attract top talent but also cultivate a workplace where employees feel engaged and valued. At Calastone we prioritise a people-centered approach.   

Calastone is more than just a fintech firm—it is committed to transforming the global funds industry by reducing market complexity, risk and costs in doing so enabling the industry to deliver better value to investors. This mission-driven approach offers employees a sense of purpose, which is key to attracting talent. In today’s competitive job market, professionals seek not only challenging work but also the opportunity to contribute to something meaningful. For individuals passionate about innovation and shaping the future of finance, a mission that aligns with personal values and offers an opportunity for impact is a significant draw. When employees feel connected to a larger purpose, they are more likely to engage deeply and remain with the company over the long term. 

 Innovation thrives in environments that encourage creativity, collaboration, and continuous learning. At Calastone, employees are empowered to push boundaries and bring new ideas forward, creating a culture where innovation flourishes. Through mentorship, access to cutting-edge technology, and learning opportunities, employees are equipped with the tools they need to grow both professionally and personally. Investing in employee development not only drives innovation but also deepens engagement. When employees feel supported and have opportunities to expand their skills, they are more likely to be invested in their work, and contribute to the company’s success. 

 Collaboration and diversity are central to innovation in fintech. At Calastone, diverse perspectives are not just encouraged but actively sought out. Bringing together individuals from different backgrounds leads to more creative and effective solutions. 

By fostering an inclusive culture where all voices are heard, employees feel valued and empowered to contribute their unique insights. This sense of belonging enhances engagement and strengthens teamwork, resulting in innovative outcomes that drive the company forward. 

 Recognising the need for balance in a fast-paced industry, we prioritise flexible working arrangements, remote options, and family-friendly policies. Supporting employees' work-life balance is key to maintaining high morale and long-term retention. 

Employees who feel respected and supported in balancing their personal and professional lives are more likely to remain committed to the company. Moreover, offering wellness programs and mental health support demonstrates a genuine commitment to employee well-being, which leads to happier, more productive teams. 

 For us, compensation goes beyond competitive salaries. The company offers a comprehensive benefits package, including private healthcare, pension plans, and wellness initiatives that support employees’ overall well-being. Recognising and rewarding employees' contributions fosters loyalty and ensures that top talent feels appreciated and motivated to continue growing within the company. Clear paths for career progression are essential in retaining talent and we are committed to offering opportunities for our employees to advance, whether through leadership roles, international assignments, or cross-departmental experiences.  

 Giving back to the community is our core value. Through employee-led corporate social responsibility (CSR) initiatives, the company is committed to contributing to social and environmental causes. Employees today want to work for companies that share their values and give them opportunities to make a difference. By supporting meaningful CSR efforts, Calastone not only strengthens its connection to the community but also deepens employee engagement by aligning personal and professional goals. 

 Attracting, engaging, and retaining top talent in fintech is about more than just offering competitive salaries. It requires creating a culture where employees are connected to a greater mission, supported in their growth, and valued for their contributions. We are proud to have built a workplace that fosters innovation, collaboration, and well-being—ensuring its workforce is ready to lead the future.  

By Lili Singh, People Business Partner at Calastone

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Harrington Starr is a leading global recruitment agency specialising in FinTech, dedicated to connecting the best talent with innovative organisations shaping the future of financial technology. Our mission is to drive meaningful change in the industry by helping companies build diverse, engaged, and high-performing teams.

We believe that great workplaces are built on talent equity—ensuring every individual has the opportunity to thrive and contribute. Explore our Talent Equity List, which celebrates organisations that prioritise inclusive hiring and exceptional workplace environments.

For professionals navigating their next career move or organisations seeking insights to remain competitive, our FinancialTechnology Candidate Survey 2024/25 offers a comprehensive look into salary trends, workplace expectations, and the evolving needs of the FinTech community.

Discover how Harrington Starr can help you achieve your goals and shape a brighter future for FinTech by contacting our nearest office to you: London, New York and Belfast.