Why Your FinTech Delivery Projects Keep Slipping, And How Better Hiring Solves It

13 Minutes

FinTech Delivery Projects Are Under Pressure, and Talent Is Often the Weak LinkIn the world ...

FinTech Delivery Projects Are Under Pressure, and Talent Is Often the Weak Link

In the world of financial technology, speed is everything. Whether you're launching a new payments platform, rolling out a data transformation initiative, or scaling up your RegTech product, project delivery is the engine that drives growth. But for many FinTech companies, from early-stage scale-ups to global institutions, that engine is stalling.

Missed deadlines. Overworked teams. Scope creep. Burnout. These are not just project management issues, they're symptoms of a hiring problem.

At Harrington Starr, we've seen firsthand how the wrong talent mix derails delivery. And we’ve helped hundreds of FinTech businesses from across our New York, London, and Belfast offices rebuild project teams that actually get the job done.

So if your delivery timelines keep slipping, here’s why better hiring, not just better planning, is the key to transformation success.

The Real Reasons FinTech Projects Fail to Deliver on Time

Poor Delivery Isn’t Just Process, It’s People

Every FinTech project starts with optimism: agile ceremonies mapped out, OKRs aligned, JIRA dashboards glowing. But six months in, you’re firefighting delays and watching top team members walk out the door.

Why?

Because delivery depends on people, not just processes. You can have the best roadmap in the world, but without the right Business Analysts, Delivery Managers, Scrum Masters and Implementation Consultants, that roadmap will never get followed.

Key people-related reasons projects slip include:

  • Misaligned roles (e.g., expecting Project Managers to gather requirements or lead change)
  • Under-skilled contractors or rushed permanent hires
  • Lack of domain knowledge (e.g., AML/KYC, crypto compliance, payments infrastructure)
  • Poor stakeholder management and weak cross-functional communication
  • Over-reliance on individual ‘heroes’ instead of structured, scalable teams

Hiring the wrong profile or failing to fill a key delivery role entirely creates friction that spreads fast.

Hiring Delivery Managers in FinTech: Why They’re Your Programme’s Linchpin

You wouldn’t build a trading algorithm without a quant. So why build a delivery programme without someone dedicated to, well, delivering?

Delivery Managers are still misunderstood across many FinTechs, especially in scale-ups where job roles blur. But they’re critical.

A strong Delivery Manager:

  • Oversees team velocity and throughput
  • Keeps teams focused and blockers removed
  • Interfaces between engineering, product, and compliance
  • Owns delivery timelines — not just Gantt charts

When we speak to FinTech clients, we often discover the root cause of delivery delays is lack of this role entirely, or a mis-hire where delivery has been handed to a PM or Product Owner with no delivery experience.

That’s where specialist FinTech recruitment makes the difference, identifying, assessing, and placing delivery professionals who thrive in the complexity of financial services.

Business Analysts and Product Designers: The Unsung Heroes of Project Success

Requirements Gathering Can Make or Break FinTech Delivery

A common failure point in FinTech delivery? Misunderstood or constantly shifting requirements.

That’s why hiring Business Analysts (BAs) and Product Designers with both technical fluency and stakeholder empathy is essential. In regulated environments like banking or payments, a BA who understands MiFID II, PSD2 or AML obligations will prevent costly rewrites down the line.

Too often, teams skip this step, assuming a PM or PO can “fill the gaps.” The result? Delivery paralysis.

In contrast, FinTechs who prioritise hiring BAs and Designers with domain knowledge and user-first thinking unlock faster sign-off, clearer specs and real stakeholder confidence.

FinTech Delivery Recruitment in New York, London and Belfast

Local Talent Pools, Global Standards

At Harrington Starr, we specialise in FinTech recruitment for delivery roles across three key locations:

  • New York – Focused on buy-side and sell-side delivery, especially across data, trading systems and enterprise-scale migrations
  • London – A hub for cross-border payments, RegTech, challenger banks and large-scale change programmes
  • Belfast – A fast-growing location for nearshore delivery teams, innovation hubs and cost-effective programme execution

In all three cities, the competition for experienced delivery professionals is fierce, particularly those who can switch between contract and perm environments, or blend agile with regulatory delivery frameworks.

That’s why it pays to work with a specialist financial technology staffing agency who knows what to look for — and where to find them.

Contract vs. Permanent: What Works Best for FinTech Delivery Projects?

Tailoring Your Team to Your Timelines

Many clients ask us: should we hire delivery contractors or build out delivery permanent teams?

The answer depends on your delivery horizon, risk appetite, and budget

Situation

Best Fit

Why

MVP or sprint-to-launch in 3–6 months

Contractors

Speed, expertise, flexibility

Multi-year digital transformation

Permanent hires

Continuity, institutional knowledge

Regulatory deadline (e.g. FCA/SEC)

Contractors + BAs

Delivery speed + domain knowledge

Scaling internal delivery function

Perm Delivery Managers

Culture-building and process evolution

 

Most FinTechs benefit from a blended team, leveraging contract talent for critical milestones while building a stable perm function for long-term scalability.

Why FinTech Delivery Is Under More Pressure Than Ever

Post-2020, the acceleration of digital transformation across the financial services industry has been relentless. Whether driven by new regulations, customer expectations, or increased competition from agile FinTech challengers, the pressure to deliver change faster and flawlessly is unrelenting.

Gone are the days of 18-month project timelines and extended testing windows. Today, FinTech delivery teams must launch, iterate, and scale under constant scrutiny from stakeholders, regulators, and users alike. That’s why the quality of your delivery talent is no longer just a competitive advantage, it’s mission-critical.

Choosing Between Contractors and Permanent Hires: A Cost and Risk Breakdown

Here’s a simplified view of the differences:

Factor

Contractors

Permanent Hires

Speed to onboard

Fast (1–2 weeks)

Slower (4–8 weeks)

Upfront cost

Higher daily rate

Lower per day, higher long-term

Flexibility

High – scale up/down easily

Lower – notice periods apply

Knowledge retention

Low (risk of churn)

High (embedded in culture)

Compliance risk

Must be IR35 aware (UK)

Standard HR protocols

Best for

Urgent delivery needs

Long-term programme stability

 

The best delivery teams are often a hybrid, balancing strategic perm hires with agile contract expertise to meet shifting priorities.

Hiring for Delivery Roles Across FinTech Verticals

Delivery challenges vary depending on the FinTech vertical you operate in:

  • Payments & Open Banking: Needs delivery pros fluent in PSD2, ISO 20022, and API integration
  • Asset & Wealth Management: Requires expertise in data migration, legacy system integration, and stakeholder management
  • Crypto & Digital Assets: Demands agility, fast product delivery, and an appetite for risk
  • RegTech & Compliance: Prioritises domain knowledge and requirements translation for regulation-heavy projects
  • Trading Technology: Precision-driven, highly regulated — delivery hires must manage latency and oversight concurrently

Each sector has its own delivery pressures, which is why domain-specific hiring matters.

FAQs: What Clients Ask Us About Delivery Hiring in FinTech

Q: Do we really need a Delivery Manager?

A: Yes. While a PM manages budgets and reporting, a Delivery Manager owns execution. In FinTech, the distinction is critical to avoid project slippage.

Q: What’s the typical contract length for delivery hires?

A: Most start with 3–6 month rolling contracts. For longer transformations, 12+ months is common.

Q: Can you help us with multiple hires at once?

A: Absolutely. Whether it's a full delivery function build or one key hire, Harrington Starr scales with your needs.

Q: How fast can we see profiles?

A: Often within 24–48 hours. We pre-map talent pools across all major FinTech hubs.

FAQs: What Clients Are Asking About FinTech Delivery Hiring

Q: How do I hire a Delivery Manager for a FinTech project?

A: Start by defining the outcomes you expect from your delivery function, speed, scalability, and regulatory readiness, then partner with a FinTech recruitment specialist like Harrington Starr, who can identify candidates with domain knowledge, stakeholder management skills, and agile delivery experience.

Q: Why do FinTech projects keep missing deadlines?

A: In most cases, it’s not the strategy, it’s the team. Mismatched roles, poor communication, and underqualified hires (or unfilled vacancies) often sit at the root of repeated slippage. Better hiring builds delivery resilience.

Q: Should I hire a contractor or a permanent delivery specialist?

A: Contractors are ideal for urgent or fixed-scope work. Permanent hires are better for long-term transformation or culture-building. Many successful FinTechs combine both to stay flexible and future-ready.

The Hidden Cost of Delayed FinTech Delivery: Reputation, Revenue and Retention

When delivery timelines slip, the impact goes far beyond project overruns.

1. Revenue Delays

Whether it's a new payments platform, trading interface, or onboarding solution, any delay in launch pushes back revenue realisation. That means missed market opportunities and a longer path to ROI.

2. Reputational Damage

In a competitive FinTech ecosystem, late delivery can signal internal instability. Clients, investors, and even regulators may lose confidence, and trust is hard to win back.

3. Team Burnout

Perhaps most damaging of all, constant pressure to “catch up” creates burnout. High attrition in delivery teams then compounds the problem, as remaining staff shoulder even more responsibility without additional resources.

The fix? Don’t paper over the cracks with more project planning. Invest in strategic, specialist hiring that builds resilience into your delivery structure.

Better FinTech Hiring = Better Delivery: What That Really Means

It’s not about throwing more people at the problem. It’s about hiring smarter.

Better hiring means:

  • Hiring for outcomes, not titles
  • Prioritising delivery fluency over buzzwords
  • Recognising the value of soft skills
  • Acting fast when delivery roles go vacant

At Harrington Starr, we don’t just “fill jobs.” We build delivery capability that scales your business.

How Harrington Starr Helps Build Delivery Teams That Don’t Miss Deadlines

With over a decade of FinTech recruitment experience, Harrington Starr helps businesses:

  • Hire high-impact talent across all delivery roles
  • Access contractors and permanent staff in New York, London, and Belfast
  • Build delivery functions across payments, trading, crypto, RegTech, and more
  • Navigate hiring decisions with data and domain expertise

If Your Projects Are Slipping, Fix the Talent Before the Timeline

No FinTech transformation succeeds without the right people in delivery roles. If you're constantly chasing timelines, firefighting scope creep, or burning out your PMs, the problem isn’t your roadmap. It’s your team.

And that’s where we come in.

Ready to Build a Better Delivery Team?

Whether you're hiring permanent leaders or fast-contract support, Harrington Starr can help you find the people who will drive your FinTech delivery forward.

Get in touch with our team today, and let’s fix the gaps holding your transformation back.

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