Leading a FinTech Business with Inclusivity at Its Core
03 April, 2025
Inclusion isn't a privilege—it’s a necessity for a thriving industry, workforce, and economy. As International Women’s Day 2025 approaches, Harrington Starr is championing this movement with an event that truly includes everyone. FinTech Inclusion Includes YOU is more than just a celebration; it’s a commitment to fostering equitable workplaces in financial technology and beyond.
This year’s event has been made possible by our sponsors, who have demonstrated their dedication to inclusion even amidst industry setbacks. In a special episode of FinTech’s DEI Discussions, we sat down with Lynda Clarke, CEO of Tribe Payments; Matt Cheung, CEO of ipushpull; and Matt Smith, CEO of SteelEye, to discuss why backing this initiative was crucial for them and their businesses.
DE&I in 2024: Challenges and Commitment
The global landscape for diversity, equity, and inclusion (DEI) has faced significant turbulence in recent years. Political shifts, particularly in the United States, have influenced corporate policies, with figures like former President Donald Trump openly criticising corporate DEI efforts. Some businesses have responded by rolling back diversity initiatives due to political pressure, financial constraints, or backlash from certain groups.
Despite these challenges, our sponsors—Tribe Payments, ipushpull, and SteelEye—stand firm in their commitment to fostering inclusive workplaces. They recognise that inclusion isn’t just a moral obligation but a business imperative that fuels innovation, attracts top talent, and drives long-term success.
Why FinTech Needs Inclusive Workplaces
The financial technology sector has seen significant challenges over the past two years—budget cuts, talent shortages, and economic uncertainty have all put pressure on companies. Yet, inclusion remains a long-term business strategy, not a fleeting trend. Our sponsors understand that diversity isn't just good ethics—it’s good business.
As a leading fintech recruitment agency in London, Harrington Starr consistently sees the demand for diverse talent in the market. Companies that invest in inclusive hiring practices benefit from stronger innovation, better decision-making, and enhanced employee engagement. Financial recruitment in London isn’t just about filling roles—it’s about building resilient teams equipped to tackle the industry’s biggest challenges.
Lynda Clarke of Tribe Payments emphasised the tangible benefits of inclusion:
“A workplace that values diverse perspectives fosters innovation, improves problem-solving, and boosts employee morale. It’s not just the right thing to do—it’s a smart business decision.”
With fintech jobs evolving and the need for technical and strategic talent growing, inclusive hiring isn’t just a checkbox—it’s a competitive advantage.
The Role of Male Allies in FinTech’s Future
A major theme of this year’s International Women’s Day event is allyship. Male allies play a critical role in ensuring financial technology recruitment evolves to be more inclusive.
Matt Cheung, CEO of ipushpull, shared his personal perspective on why inclusion is for everyone:
“Having a daughter changed my entire perspective. You start thinking about what the world will look like in 30 years and how we can ensure equal opportunities for the next generation.”
He also highlighted the stark gender disparities still present in financial and technology roles, noting that while fintech careers are becoming more accessible, systemic barriers remain. Many firms still lack the frameworks needed to support women returning to the workforce after career breaks, highlighting the need for policies such as flexible work arrangements and inclusive hiring strategies.
Creating Opportunities in FinTech Careers
The commitment to inclusion must go beyond discussions—it requires action. Matt Smith, CEO of SteelEye, stressed the importance of ensuring all voices are heard in the financial industry:
“If we close the door and only allow certain voices to be heard, we limit progress. The industry benefits when everyone has a seat at the table.”
As a financial technology recruitment agency, we see firsthand how companies that actively promote inclusive hiring experience greater success in attracting and retaining top fintech talent. The best fintech recruitment strategies are those that prioritise skills, perspective, and cultural contribution over traditional hiring biases.
Moreover, diverse teams enhance client engagement and customer experiences, particularly in fintech firms serving global markets. Companies with a variety of perspectives can design products and services that resonate with wider audiences, driving revenue and innovation simultaneously.
The Business Case for Diversity
Financial technology recruitment is evolving rapidly, and firms that prioritise diversity are reaping the benefits. Studies show that diverse teams drive stronger business outcomes, from higher revenue growth to improved problem-solving abilities. In fintech, where innovation is crucial, companies that embrace inclusive hiring practices are more likely to develop products that serve a broader audience.
Our sponsors highlighted the importance of continuing to invest in DEI, even as some companies scale back their efforts. Lynda Clarke noted:
“Even in challenging times, investing in inclusion is a long-term business strategy, not a trend.”
When companies prioritise inclusive hiring, they also attract top-tier fintech talent who are seeking workplaces that align with their values. The modern workforce, particularly younger generations, expect diversity, equity, and inclusion to be a core part of company culture, rather than an afterthought.
Breaking Barriers in FinTech Hiring
The fintech industry has traditionally been male-dominated, particularly in leadership and technical roles. While progress has been made, there is still a long way to go in creating equal opportunities. Many women entering fintech careers face challenges in accessing funding, securing leadership positions, and overcoming biases in the hiring process.
Financial recruitment agencies play a crucial role in addressing these gaps. At Harrington Starr, we are committed to helping companies implement inclusive hiring strategies that open doors for diverse candidates. Whether it’s supporting women in fintech leadership or ensuring equitable access to fintech jobs, our goal is to drive positive change in the industry.
Additionally, financial institutions and fintech firms need to rethink their approach to talent development. Sponsorship programmes, internal mentorship initiatives, and leadership training can all help foster long-term diversity at every level of an organisation.
Expanding Inclusion Beyond Hiring
Inclusion goes beyond recruitment—it must be embedded into company culture and policies to create lasting change. Businesses should look at their retention strategies, performance evaluation criteria, and leadership development programmes to ensure a truly inclusive work environment.
Employee resource groups (ERGs) can provide support networks for underrepresented employees, offering mentorship, advocacy, and professional development opportunities. Companies can also create leadership pipelines that actively encourage and prepare diverse talent for senior roles.
Another critical area is pay equity. Conducting regular pay audits to ensure that employees are compensated fairly regardless of gender or background is a crucial step toward true equality in fintech workplaces.
How FinTech Leaders Can Take Action
Change requires action at every level—from hiring managers to C-suite executives. Our sponsors provided key insights on what fintech firms can do to build more inclusive workplaces:
- Review Hiring Practices: Ensure job descriptions are inclusive and actively encourage diverse applicants.
- Implement Mentorship Programmes: Support underrepresented talent in advancing their fintech careers.
- Foster an Inclusive Culture: Create policies that support work-life balance, flexible working, and career growth.
- Measure Progress: Set clear diversity goals and track hiring and retention data.
- Develop Return-to-Work Programmes: Help professionals re-enter the workforce after career breaks.
- Promote Women into Leadership Roles: Ensure career progression pathways exist for underrepresented groups.
- Establish ERGs and Leadership Pipelines: Support long-term career growth and networking.
- Ensure Pay Equity: Conduct audits to eliminate compensation disparities.
What to Expect at FinTech Inclusion Includes YOU
FinTech Inclusion Includes YOU is designed to inspire, educate, and empower attendees with actionable insights and meaningful discussions. The event will feature:
- Inspiring Talks: Thought leaders in fintech and technology will take the stage to share insights on innovation, leadership, and fostering a more inclusive workplace.
- Interactive Networking Activities: Attendees will have the opportunity to engage with industry professionals, exchange ideas, and form valuable connections that could lead to future opportunities.
- Complimentary Lunch & Swag Bags: A chance to relax, connect, and take home exclusive event materials and gifts.
- Actionable Takeaways: Practical strategies and tools to implement within organisations to drive meaningful change in diversity, equity, and inclusion.
This event is not just a conversation—it’s a movement toward lasting change, and we are proud to bring together voices that are making a difference in the industry.
Be Part of the Change
We invite you to be part of this essential conversation. FinTech Inclusion Includes YOU is not just another event—it’s an opportunity to connect with industry leaders, challenge existing norms, and drive meaningful change in financial recruitment and fintech careers.
📅 Date: Wednesday 5th March 2025 ⏰ Time: 11am – 1.45pm
📍 Location: 58 Victoria Embankment, London
🎟️ Sign up today to be part of the change: Register Here
Whether you’re hiring in fintech or seeking your next opportunity in financial technology, inclusion isn’t just an option—it’s the future of our industry. Let’s build it together.
